Welcome to our patient section
Please select an option below:
I have a question about medication
I would like some help with my repeat prescriptions, or a medication that's running out
I need a sick note or a letter / report
I need a sick note, medical certificate, GP letter, medical report, medical examination
I'm chasing up a result or a referral
I wanted an update on my test results, hospital referral or something similar
I would like to speak to a clinician
I've got some symptoms that are worrying me or I need help with my long term condition
Online: If you're registered to use Patient Access online, you can book an appointment online here
Other: Alternatively, you can get in touch with us on 020 3827 5888
Please note, you may be requested by our team of trained care advisers for a brief description of your symptoms when making a booking. You may initially be booked in for a callback with a clinician to assess your condition. This system allows us to care for more patients and prioritise those most in need. Often, our clinicians can deal with your request there and then, saving the need for you to come in!
With regards to our pre-booked telephone appointments, our clinicians may only call once in the morning or afternoon of your appointment date, so please ensure you are ready for your appointment.
If you are unable to attend your appointment, please respond to your confirmation text with the word 'CANCEL'
or call our dedicated cancellation line: 020 7358 6448.
Repeated failure to attend appointments may result in removal from the practice list.
Please be aware that due to coronavirus, all appointments will be carried out over the phone to reduce the risk for patients and staff.
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible.
You should only request a home visit if you are housebound or are too ill to visit the practice. Our clinical team will only visit you at home if they assess that your medical condition requires it. They may also refer you to external visiting services.
Please bear this in mind and please be prepared to provide suitable details to enable the team to schedule house calls.
Common ailments can often be treated by yourself at home using medicines that are available over the counter from your local pharmacy or supermarket.
NHS UK have advice on their website and your local pharmacist can also advise you on minor illnesses.
Unfortunately, we are unable to accept prescription requests by telephone,
If you have already registered with Patient Access Online you can request your medication here.
Alternatively, please fill in the form below.
Is your request for a note related to coronavirus?
Please go to the NHS 111 site to process your query
Have you been sick for more than 7 days?
I am looking for a...
If you have been off work for < 28 days you can self-certify i.e. you do not need a GP sick note. To learn more, click here
Please complete the form below.
Alternatively, please for advice on returning to work see here.
Please complete the form below.
If you have already registered with Patient Access Online you can view your results / referral here.
Alternatively, please fill in the form below.